Ivy Alexander joined us in July 2024 as a Client Services Associate. She is an accomplished professional with over a decade of experience in operations and client service management. She excels in providing exemplary customer support, resolving operational issues, and ensuring compliance.

Her ability to adapt and solve problems quickly, paired with her keen attention to detail, has been instrumental in her success. Ivy is known for building strong client relationships and her collaborative approach with Susan and Candice helps to ensure outstanding client service.

Beyond her professional life, Ivy enjoys spending quality time with her children and exploring new cultures through travel. Having grown up in Hartford and spending the last 20 years in Baltimore, MD, Ivy values both family and personal growth, constantly seeking new challenges to further her career and life experiences.